Privacy Policy - ergonomicedge
Your Cart

Our Products

Humanscale is the leading manufacturer of ergonomic office tools. From task chairs to LED lighting, Humanscale products create a more comfortable place to work. Our award-winning designs are created with simplicity and performance in mind and are developed alongside ergonomic experts.

To find out which of our work tools would suit you and your workspace best, read our Introduction to The Active Workspace.


We can be reached via e-mail at or you can reach us by telephone at 401-529-8398

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name.

We collect only the domain name of visitors to our Web page, aggregate information on what pages consumers access or visit, and/or information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review to improve the content of our web page and is then discarded.

With respect to cookies: We use cookies only to store visitors’ preferences.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address or by calling us at the number provided above.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .

Consumers can access this information by e-mailing us at the above address, or by writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers, transaction information.

Consumers can have this information corrected by sending us e-mail at the above address, or by calling us at the above telephone number. With respect to security: When we receive credit card information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

You can browse our Website without providing us with any personal information. However, we do collect your personal information when you:

  • Purchase, return or exchange a product online or through our Medical Care Provider Program;
    Contact our customer service department with an enquiry, comment or suggestion;
    Respond to one of our surveys or polls.
  • Product Purchases: When you purchase products offered through our Website, we may ask you to provide your name, address, telephone number, email address and payment information to process your order, assist you when you visit us or contact us in the future, and to improve our product offerings. If you provide your telephone number, we will only contact you by telephone for the purpose of providing you with information regarding orders you have placed on the Website
  • When you purchase a product from a health care practitioner through our Medical Care Provider program, we collect your name, address, telephone number and a description of the purchased product. We collect this information to fulfill and deliver orders for purchased products, provide product services, and to administer product warranties.
  • When you return merchandise purchased on our Website or request a refund or exchange, you may be asked to provide certain information, including your name, address, email and phone number. We collect and use this information for fraud prevention purposes.

Online Registration: You do not have to register to browse most areas of our Website. However, registration is required in order to create an account. If you chose to register, you will be asked to provide personal information such as your name, address, telephone number, email address and payment information in addition to a user name and password that you select. We collect this information to identify who you are and provide you with the product or service you requested. We maintain information about your transaction and billing history (i.e. dates on which customers made purchase, amounts and types of purchases) for future orders.

Optional Information: Occasionally, we may request demographic information (such as your age or gender) or information about your interests, purchasing preferences, and experiences with our products or Website. In most instances, you do not have to provide us with this information in order to purchase a product. We use this optional demographic and preference information to tailor or improve our Website, as well as for internal marketing research purposes.

Customer Service: When you contact one of our customer service representatives with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products or Website.

Website Information: Generally, you can visit our Website without telling us who you are or providing us with any personal information. We collect the IP (Internet Protocol) addresses of all visitors to our Website as well as clickstream data and other related information such as page requests, browser type, referring/exit pages and URLs, operating system, and the average time spent on our Website (collectively, “Web Information”). We use Web Information to monitor and improve our Website.

Cookies: To enhance your experience with our Website, many of our web pages use “cookies”. Cookies are small text files that we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personal information unless you choose to provide this information to us by, for example, registering for our Website. Once you choose to provide a web page with personal information, this information may be linked to the data stored in the cookie. A cookie is unique to your computer and can only be read by the server that gave it to you.

We may use cookies to understand site usage and to improve the content and offerings on our Website. For example, we may use cookies to personalize your experience with our Website (e.g. to recognize you by name when you return to our site, or to tailor content or product and service offerings).

Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.

Secondary Marketing: From time to time we may obtain your permission to send you marketing information about our products and service offerings or upcoming events. If we obtained your permission to place you on a marketing mailing list, you can remove yourself by contacting us as set out in the “Contact Us” section below. To remove yourself from an email marketing list, you may also click the “unsubscribe” button that appears on our emails.

We will not disclose, rent, sell or otherwise transfer your personal information without your consent, except as otherwise set out in this Privacy Policy.

  • Third party processors and agents: We may transfer (or otherwise make available) your personal information to third parties who administer services on our behalf.  All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws, and are prohibited from using or disclosing your personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.
  • Third Party Products and Services: If you register for our Website, we may obtain your permission to share your contact information with carefully selected marketing partners who may contact you by mail or e-mail with offers about products and services that may be of interest to you. You will be able to remove your name from such marketing lists upon receipt of any marketing e-mail or at any other time by contacting us as set out in the “How to Contact Us” section below.
  • Sale of Business: We reserve the right to transfer any personal information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party or one of our affiliates.
  • Legal: We may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defence of legal claims.

We have implemented measures in an effort to maintain the confidentiality of all personal information in our custody and control, including only providing access to personal information to employees, sales representatives and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

To provide you with an increased level of security online, access to your personal information on our Website will be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.

Your personal information is maintained in electronic records on our servers at our offices in New Jersey. We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

If you wish to access the personal information we have about you, or to correct factual errors in our records, please contact us as set out in the “Contact Us” section below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.

We are committed to protecting the privacy interests of children. We will not knowingly collect personal information from children under the age of 13. The Website is intended for use only by individuals 13 years of age or older. In order to create an account on the Website, you must be at least 18 years old unless your account is created by your legal guardian and they agree to the Terms of Service on your behalf.

This Privacy Statement may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on this Website. We will treat your personal information in accordance with the Privacy Policy in place at the time of collection of such information, or as you otherwise consent.

2 Bianco Ct 
Providence, RI 02909
Last updated on May 2024